A Virtual Office Handling All Your Answering Services

Starting at our basic level service where we use Carrier diversions to bring any calls that you don’t answer ,or perhaps can’t because the lines are all tied up straight to the Verdi message service. The call is answered as you would like with your business name and any other details you may request and the caller is asked to leave a message. This message is immediately emailed to you in a small voice file and we attach the caller’s phone number and call details in the email. These details are also sent should the caller choose not to leave a message.



Out side of working hours we generally change the message to include your trading hours so that the caller won’t expect a reply until next working day. The set up takes just a few minutes and we provide you with a simple instruction sheet to get started.

Customer satisfaction is a key component to enhance the growth of the business. Businesses today cannot afford to miss a client or portray a bad image of the company to the customer. For a lot of small and large businesses, telephone is the primary contact medium between them and their customers. Hence, it is critical to present the company’s best face when answering the incoming calls. Automation techniques like voicemail or inbound IVR is just not enough; a live operator actually comes in handy. A lot of companies outsource their phone answering job.

 Business phone answering service  refers to a particular provider that answers your customers’ phone calls and acts upon them accordingly to the company’s needs. It can take in all kind of detailed messages, provide detailed information to the customers, and dispatch the messages to multiple people in the company through its multiple communication channels.

We have expanded this area from just answering phone calls to managing them. They make use of sophisticated time management and give priority to setting techniques to serve your customer better and improve their own efficiency. 

A 24/7, live business phone answering service is similar to have a full-time receptionist, the only advantage being this that the receptionist is paid much lesser and does not even need a desk. Our operator is trained to answer your calls in the company’s name, act as per your guidelines, and be a virtual member of your staff. So, whether it is rerouting the calls on the internal office line or answering the external calls, this "receptionist” can do everything.

 

We offer a comprehensive bouquet of services including: Appointment Scheduling: This includes answering your calls, checking your calendar, and accordingly setting appointments for you.

If you are worried that getting access to us would require a lot of installations and hardware setups, you will be pleasantly surprised. All you need to do is activate the call forwarding service on your incoming phone lines and let us handle the rest.

Free trial, no equipment required, never misses a call again. Packages are available for low, medium and high volume users and services start from under a dollar a day.